Customers rarely say "my TTFB is high." They say "it's slow." Learn to read between the lines.
Pelanggan jarang bilang "TTFB saya tinggi." Mereka bilang "lambat." Belajar baca yang tersirat.
Common slow-site phrasesKalimat umum soal situs lambat
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"My website takes forever to load""Website saya loadnya lama banget"
Classic general slowness. Start with a GTMetrix test + check caching and CDN status.
Keluhan umum soal lambat. Mulai dari test GTMetrix + cek status caching dan CDN.
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"Google PageSpeed gives me a low score""Skor Google PageSpeed saya rendah"
Customer already ran a test. Ask them to share the score and the "Opportunities" list from the report.
Pelanggan sudah test sendiri. Minta mereka share skor dan daftar "Opportunities" dari laporan.
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"Visitors from [country] say it's slow, but fine for me""Pengunjung dari [negara] bilang lambat, tapi buat saya fine"
Likely a CDN or geographic issue. Origin server is far from those visitors — CDN will help.
Kemungkinan masalah CDN atau geografis. Server origin jauh dari pengunjung tersebut — CDN bisa bantu.
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"It was fast before, now it's suddenly slow""Sebelumnya cepat, sekarang tiba-tiba lambat"
Something changed. Check: new plugin? Traffic spike? Resource usage? Recent WordPress update?
Ada yang berubah. Cek: ada plugin baru? Lonjakan traffic? Resource usage? Update WordPress terbaru?
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"I get 503 errors or the site crashes under traffic""Muncul error 503 atau situs crash waktu ramai"
Resource exhaustion — CPU/RAM maxed out. Check hosting resource usage in hPanel. Often caused by wp-cron, heavy plugin, or plan limit reached.
Kelebihan resource — CPU/RAM mentok. Cek penggunaan resource hosting di hPanel. Sering disebabkan wp-cron, plugin berat, atau batas paket tercapai.
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"Images take ages to load""Gambar loadnya lama banget"
Uncompressed images, no lazy loading, or CDN not serving static assets. Ask them to check image file sizes.
Gambar belum dikompres, tidak ada lazy loading, atau CDN tidak serving static assets. Minta mereka cek ukuran file gambar.
Signals that point to a security / attack issueSinyal yang mengarah ke masalah keamanan / serangan
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"Sudden massive traffic spike / site went down out of nowhere""Traffic tiba-tiba melonjak / situs tiba-tiba down"
Possible DDoS attack. Enable CDN "Under Attack" mode immediately, then investigate.
Kemungkinan serangan DDoS. Aktifkan mode "Under Attack" di CDN sekarang juga, lalu investigasi.
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"Lots of 403 errors / unusual IPs in logs""Banyak error 403 / IP aneh di log"
Bot traffic or scraping. Use CDN traffic blocking — block by IP or country.
Traffic bot atau scraping. Gunakan pemblokiran traffic CDN — blokir per IP atau negara.